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  • Android POS

    Conventional POS

    Mobile Payment Device

  • mPOS

    QR-based Payment Device

  • Smart Cash Register

    PINPAD

    Support

    Support

    Newland Payment Support Center (NPSC) is dedicated to providing our customers with quality service and support. Our customers have access to a team of specialists with extensive product knowledge and deep understanding of best practices in the field. Via NPSC, you can
  • download

    download

    Receive updates for SDK, Firmware, Applications, Security Tools, etc.

  • request

    request

    Submit a support request, whether it is a requirement, a defect or a consultation, it will be handled by a designated agent.

  • report

    report

    Search for knowledge documents used for the product, incl, API, FAQ.

  • knowledge

    knowledge

    View progress and reports for request resolution in real time.

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  • +- High-Efficiency Training

    20 professional training consultants

    Full training (5 days)

    Training locally or at NPI headquarters

    SDK Tools

    Comprehensive Document

    Cross-compiler

    Debugger

    Package Generator

    USB Driver

    Downloader

    Authorization tool

    Key injection tool

    IDE

    Signer

    Sample applications

  • High-Efficiency Training

  • +- Lesson: POS Daily Maintenance

    Duration: half a day

    Description:

    Introduce simple defects and its solutions in daily usage.

    Objective:

    Carry out routine maintenance

    Know how to analysis and resolve simple problems

  • +- Lesson: POS Maintenance and Repair (Broad level)

    Duration: half a day

    Description:

    The functionality of POS on hardware, problem descriptions and repair skill for board level, function test.

    Objective:

    Learn how to repair POS on board (or module) level

    Learn how to test function of POS hardware

  • +- Lesson: POS Maintenance and Repair (Chip level)

    Duration: half a day

    Description:

    Major defects description, schematic analysis and repair skill on chip level.

    Objective:

    Learn how to repair POS on chip level.

  • Lesson: POS Daily Maintenance

    Hardware training

    After-sales Services

    To maintain our position as the world leader in services, Newland Payment Technology (NPT) keeps a customer-centric approach and provides customers and partners with a broad range of services including solutions, tools and processes, managed by a responsible and professional customer support team. In addition, we offer after-sales services that include swap out, repair and refurbishment. Our repair centres are located in various countries around the world. Depending on the customer or market context, we can transfer the repair services to authorised third party repair centres to assist with the repair of devices in compliance with the PCI security requirements.

    +86 591 83979385+86 591 83979385

    +86 591 83979385globalservice@newlandpayment.com